All Systems Operational
Uptime over the past 90 days. View historical uptime.
Renkulab web UI Operational
90 days ago
99.78 % uptime
Today
Knowledge Graph ? Operational
90 days ago
99.96 % uptime
Today
GitLab Operational
90 days ago
99.85 % uptime
Today
Renkulab sessions Operational
90 days ago
99.68 % uptime
Today
Loud Operational
Authentication ? Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Emergency cluster maintenance Dec 6, 2023 08:00-10:00 CET
We will perform an emergency maintenance to fix the state of the cluster.
During this time all services will be unavailable and sessions will be RESTARTED (thus running process stopped).
Please make sure to save your work before the start of the maintenance and to pause or stop your session.
Posted on Dec 05, 2023 - 15:31 CET
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023
Node instability
Resolved - This incident has been resolved.
Dec 4, 18:31 CET
Update - We are continuing to work on a fix for this issue.
Dec 4, 18:08 CET
Update - We are continuing to work on a fix for this issue.
Dec 4, 18:07 CET
Update - If you are experiencing issues with launching sessions, please log-out and log-in again.
If you are still unable to connect to your session, try opening it in a separate tab.
Dec 4, 17:31 CET
Update - We are continuing to work on a fix for this issue.
Dec 4, 16:28 CET
Update - We are continuing to work on a fix for this issue.
Dec 4, 16:01 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 15:40 CET
Update - We are continuing to investigate this issue.
Dec 4, 15:06 CET
Investigating - We are currently investigating this issue.
Dec 4, 14:52 CET
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
edu-ID login unavailable
Resolved - All events are appearing as operational.
Nov 30, 14:39 CET
Update - We have restored logins using edu-id. If you are unable to log in, please send us an email at renkuadmin@datascience.ch.
Nov 30, 11:39 CET
Update - We have restored logins using edu-id. If you are unable to log in, please send us an email at renkuadmin@datascience.ch.
Nov 30, 11:30 CET
Update - We have restored logins using edu-id. If you are unable to log in, please send us an email at renkuadmin@datascience.ch.
Nov 30, 11:27 CET
Monitoring - We have restored logins using edu-id. If you are unable to log in, please send us an email at renkuadmin@datascience.ch.
Nov 30, 11:27 CET
Investigating - Due to the rollover of the SWITCH edu-ID signing certificate, the authentication service using edu-ID is currently unavailable. Other login methods are still functional. We are working to fix edu-ID authentication as soon as possible.
Nov 30, 10:47 CET
Nov 29, 2023

No incidents reported.

Nov 28, 2023
Renkulab core-service node rotation
Completed - The scheduled maintenance has been completed.
Nov 28, 22:35 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 17:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 10:21 CET
Scheduled - In order to resolve issues faced during the failed GitLab update attempt, older core-service nodes will be rotated.

During this time, GitLab will be unavailable, new sessions will be unable to be launched, and existing sessions will not be able to push commits to GitLab. The Renkulab web pages will be unavailable and will display a maintenance notice.
Nov 23, 11:05 CET
Nov 27, 2023
GitLab repository service unable to start
Resolved - Services are operational again.
Nov 27, 20:57 CET
Monitoring - The GitLab repository service is up, we are checking if systems are operational
Nov 27, 20:54 CET
Update - We are continuing to investigate this issue.
Nov 27, 18:34 CET
Investigating - A volume attachment issue has resulted in the GitLab repository service being unable to start.
Nov 27, 18:26 CET
GitLab 15.0.5 update
Postmortem - Read details
Nov 28, 10:17 CET
Completed - We are changing this maintenance window to an outage.
Nov 27, 18:29 CET
Update - Due to the excessive time a task is taking, this update will be postponed. We will ensure the service is operational again as soon as possible.
Nov 27, 17:58 CET
Update - The update tasks are taking longer than expected.
Nov 27, 17:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:00 CET
Scheduled - We will be updating GitLab from 14.10.5 → 15.0.5. During this time, GitLab will be unavailable, new sessions will be unable to be launched, and existing sessions will not be able to push commits to GitLab. The Renkulab web pages will be unavailable and will display a maintenance notice.
Nov 23, 10:48 CET
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

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